OBJECTIVE
To obtain a position utilizing diversified management and computer software, and/or design skills. I seek a challenging,
rewarding position in a progressive organization with opportunities to work alongside talented teammates, share and expand
my knowledge and skills, and contribute to the company’s growth and success.
Quark Express
Adobe Suite (Photoshop, Indesign, Illustrator, PageMaker)
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
PEOPLE SKILLS
Excellent communication skills with employees, colleagues and managers
Reliable, team player
Analytical and logical thinker
Able to multitask and prioritize assignments
Highly developed leadership and management skills
EMPLOYMENT/EXPERIENCE
Bioscrip, Inc., Eden Prairie, MN April 2007 – Present
Supervisor: Cash Applications – Promotion January 2011
Roles: Supervise 25 direct reports; Manage payroll and scheduling for the department; Insure the group has the tools and
resources necessary to complete their daily tasks; Create many monthly reports to aid upper management in reconciliation;
Coordinate with other departments to achieve common goals; Create and improve procedures for the department in order
to improve efficiency; Research and resolve complex issues and act as a resource for the team
Cash Applications Specialist Team Lead – Promotion October 2007
Roles: Responsible for entering daily bank deposit amounts into clearing; Used complex reporting to monitor clearing account
aging to ensure prompt posting of all cash received; Performed all adjustments and inter-company transfers for the department;
Researched and resolved multifaceted issues and acted as a resource for the team
Cash Applications Specialist II
Roles: Post cash for retail and mail order practices; Used complex reporting to conduct daily balancing for retail and mail
order; Resolved account clearing errors for both current and past months; Assisted team members in researching and
resolving posting/clearing errors
Blockbuster Video, Edina, MN August 2006 – April 2007
Assistant Store Manager/Sales Manager
Roles: Managed a staff of 1-6 direct reports; Responsible for customer satisfaction and timely service; responsible for meeting
periodic sales goals; Delegated responsibilities to ensure daily and weekly projects are completed on time and adequately,
Responsible for daily bank deposits and cash balancing
LJK Companies, Minnetonka, MN May 2006 – August 2006
Reservations Center Supervisor
Roles: Supervised a staff of 3-8 direct reports; Responsible for customer satisfaction and timely service; Created and managed
databases for multiple clients ensuring prompt, thorough attention
CSM Corporation, Minneapolis, MN November 2004 – February 2006
Parking and Security Manager
Roles: Managed two parking facilities with a staff of 5-7 direct reports; Responsible for daily and monthly deposits; Responsible
for two budgets; Acted as Chair of the Safety Committee for the Depot Hotel complex where the ramps were located;
handled over 600 clients
EDUCATION
The Art Institutes International Minnesota, Minneapolis, MN June 2004
Bachelor of Science Degree in Graphic Design
OTHER SKILLS
Graphic Design, Illustration, Prop building